Case: Bologna

Case: Bologna

The of Bologna and the Regione Emilia-Romagna will be working in partnership with the industrial company, Engineering, having the role of technological partner, in particular it will take charge of the Web-based user interface that allows to access services, identified and provided by the other two partners (Municipality of Bologna, Regione Emilia Romagna), and its usability through mobile devices.

The enhancement of the Bologna Smart Mobility system will include the setting up of a multichannel Internet service for citizens and officers providing information updated in real time on mobility in the city. The service interfaces as regard the data publishing will be co-designed with citizens involvement to be compliant with “user experience” techniques.

It will be possible to provide useful information on mobility available in real time even by mobile phones. The service will provide an effective tool to inform citizens on traffic condition and to reduce traffic jams. Mobility officers and policemen will be able to accede to real time information of traffic condition on mobility to better react in case of accidents and traffic jams. The innovative aspects relate to the availability of the service in mobility and to the co-design procedure used to design user interfaces to ensure a true user friendliness of the system.